Return Policy

Returns are accepted within 14 days of the purchase date.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Storah Fashionwear will accept merchandise/s (exempt items stated below) if the following item/s meet our return guidelines. If any item/s do not meet the below guidelines, the returned merchandise item/s will not be accepted for a return and/or store credit. All exempt items are considered FINAL SALE and will not be accepted for any reasons. We do not process any returned item/s for exchanges of any kind (store credit is issued if approved).

Management will inspect and approve all returned item/s when received. After approval, store credit (discount code) will be given. Shipping costs are non-refundable. We do not refund monies when item/s or order/s are canceled (store credit is given).

Return Guidelines:

Items must be returned in their original condition, unworn, unwashed, with all tags attached and are in sellable condition. You’ll also need the receipt or proof of purchase and in its original packaging. All merchandise item/s that have been altered, manipulated, used, stretched, or changed/modified to its cosmetic appearance for any item/s will be subjected to an automatic denial for approval (No store credit will be given).

Final Sale Items:

Please note that no refunds/ or store credit will be provided for final sale items.

Initiating a Return:

To request a return, please contact our customer support team at Hello@Storahonline.com. Provide your order number and a brief explanation of the reason for your return request. To return an eligible item, the customer is responsible for the return shipping cost, also a copy of the receipt, invoice, or packing slip must be included inside returning package. We recommend using a trackable shipping method to ensure your return is received by us we are not responsible for any lost or damaged returns during transit.

Original shipping charges are non-refundable.

Management will inspect and approve all returned item/s when received. After approval, store credit (discount code) will be given. 

Please allow 5-7 Business days for your return to be processed upon receipt.

Contact Information:

If you have any questions or need assistance with the return process, please do not hesitate to contact us at Hello@Storahonline.com

Our commitment is to ensure your satisfaction and make your shopping experience with Storah Fashionwear as effortless and enjoyable as possible.